How Can We
Help You?
Below, you’ll find answers to common questions—whether you’re a parker looking for information on reservations and policies or a business interested in partnering with us. We’re here to help!
Parkers
Getting Started
How do I pay for parking?
Most PMC locations use scan-to-pay technology. Just scan the QR code posted in the lot or garage and follow the prompts.
How do I view parking rates?
Can I reserve parking in advance?
How does payment work?
Once you scan the QR code, you’ll be asked to enter your vehicle and payment info. That info is securely stored so, next time you park with PMC, the process is even faster—no app, no hassle.
Troubleshooting While Parking
I’m in a PMC lot and can’t get the QR code to scan—what now?
No problem! Just text the number listed on the signs in the lot. We’ll send you a link to start your session. You can also go to the Find Parking page, search your city and click “Park Here” on the lot’s page.
I haven’t received the code to verify my phone number. What should I do?
You’ll see the number you entered on your screen during verification. If it’s right, you can resend the code after 60 seconds. If not, tap Change Phone Number and try again.
What do I need to display in my car?
Nothing! Your license plate is your pass. Just make sure you entered it correctly when starting your session. You can update it anytime at park.parkingmgt.com/account.
I was charged incorrectly. How do I request a refund?
Your PMC Account
Do I have a PMC account?
Likely so! Through PMC’s new account feature, if you’ve parked with us before and entered your phone number, license plate and payment info, you already have an account. No password needed.
How do I log in?
Go to park.parkingmgt.com/account, enter your phone number, and we’ll text you a quick verification code.
I don’t remember creating an account. Do I need to set one up?
Probably not! All parkers are prompted to enter their info when they park at a PMC lot. That creates your account automatically and stores your info for next time.
Why is this helpful?
The next time you park with PMC, you can just enter your phone number, verify with a code, and your car and card will already be waiting. It’s fast, easy and app-free.
Can I update my car or payment info?
Yes! Log into your account at park.parkingmgt.com/account to make changes or view your parking history.
Receipts & Transaction History
How do I get a receipt for my parking session?
Log into your account at park.parkingmgt.com/account to view or download receipts for any PMC transaction.
How do I get a receipt for digitally tipping a valet?
Can I change my vehicle or payment info?
Definitely. You can update your car or payment method anytime through your account portal—visit park.parkingmgt.com/account.
Reservations & Monthly Parking
Can I cancel or change my reservation?
In most cases, yes. Start a chat with our team and we’ll help you sort it out.
How can I purchase monthly parking?
Clients
I'm interested in learning more about PMC. Who do I contact?
We’d love to connect with you! Please reach out to our team:
