Hotels

Hotels – We Always Remember They’re Called “Guests”

There is only one chance to make a good first impression. PMC’s employees will make your guests feel welcome from arrival to departure. Our well-trained staff focuses on seamless integration with your brand.

The People who pass through your doors are more than customers, they’re guests – to be welcomed, served and attended to. PMC will serve your guests with the courtesy and attention they deserve, and you expect.

PMC valets are an extension of the hotel staff, offering assistance with variety of tasks. Whether your guests need help with luggage, directions or answering questions about the city, we are committed to providing the level of service you expect and your guests deserve.

PMC implements Industry leading revenue control systems and technology to drive profits in the parking department.

“My experience with the Parking Management Company has been positive in all situations. In tackling the difficult parking scenario the Hilton Knoxville, I felt that I had a partner that addressed the issues. We saw a constant improvement in our consistency of service, our flow of business for our customers, an increase in revenues, and improvement in our profit percentage in the area of parking. We have been able to maintain this trend upwards even after getting this area to a highly functional system. I feel confident in my partnership with PMC and the team members that I am supported by both on property and above. A solid company with a focus on service and profit generation for the property.”

– Paul Jordan, General Manager – Hilton Knoxville